Today we’re going to be talking about serpentine belts for our Provo Utah customers. Let’s start by talking about the accessories that are driven by the serpentine belt. First is the alternator. That’s the device that makes electricity to power the vehicle and recharge the battery. Then there’s the air conditioning compressor that makes cool air for you while you’re driving around Provo Utah in the summer.

The power steering and power brake pumps are driven by the serpentine belt in most vehicles. Those pumps make the pressure that assists your steering and braking.

In many vehicles, the water pump is driven by the serpentine belt. The water pump is what circulates the coolant that protects your engine. In some cars around Provo Utah, the water pump is driven by the timing belt.

The radiator cooling fans on some vehicles are also driven by the serpentine belt. Some have separate electric motors. That’s really a lot of work for one belt.

But modern engine design has a single belt that snakes around the front of the engine and drives most if not all of these accessories. Serpentine belts do a lot of work, but they’re tough and can last for thousands of miles.

Just how long will they last? That’ll vary for each individual car in the Provo Utah area. Your manufacturer will have a recommendation for when it should be changed, but it could need it sooner. The good news is that a visual inspection can reveal a belt that’s getting close to failing.

The Provo Car Doctors can look at the belt: if it has more than three or four cracks per inch it needs to be replaced. A deep crack that’s more than half the depth of the belt – replace. Frayed, missing pieces, a shiny glazed look? It’s out of there.

What’s involved in replacing the belt? First the old belt is removed. Then a new one is fitted around all the pulleys for the accessories and the drive. There’s a special pulley called a tensioner.

This pulley is mounted to the engine block with a spring loaded arm. Its job is to apply the correct amount of tension to the belt to keep it from getting loose and maybe slipping off. Because the spring in the tensioner pulley wears out, AutoNetTV recommends replacing them at the same time as the belt. It just makes sense.

What are the warning signs that there’s a problem with the serpentine belt? You may hear a squealing sound from under the hood when accelerating around our Provo Utah streets. A loose belt might give you a slow, slapping sound.

What do you do if your belt breaks? If you’ve actually had that happen on our local Provo Utah freeway, it can be a little scary. Often the first thing you notice is that you have no power steering or power brakes. Don’t panic – you can still steer and brake, but you’ll have to do the work. It’ll be harder to steer and you’ll need more time and effort to stop, so plan accordingly.

Your dashboard will light up will all kinds of warnings. You’ll see a warning about your cooling system if you have a water pump that’s driven by the serpentine belt. This is very critical because without your cooling system working, your engine will overheat. If you don’t stop you’ll have massive engine damage, maybe to the point that you need a new engine. Pull over as quickly as you safely can. Open your windows and turn the heater on full blast to provide a little engine cooling and pulled over as soon as possible.

The battery light will come on because the alternator isn’t working. If your car’s water pump isn’t driven by the serpentine belt, you’re not in danger of overheating so you can drive a little further if necessary. But the battery will run down to the point where the car won’t run and will just shut off. You don’t want that to happen while you’re driving in our local Provo Utah traffic.

Remember, this does not have to happen if you replace your serpentine belt on schedule. Ask your technician at The Provo Car Doctors to check your belts and hoses from time to time so you can take care of them if they need to be replaced prematurely.

The Provo Car Doctors
151 N. 300 W.
Provo, Utah 84601
801-373-2800

We live in such a disposable society. It’s amazing all the stuff we throw away. New stuff comes out so fast, we just toss the old and move on. In the old days people were real sticklers about taking care of their things. If something got lost or ruined by neglect, tough – they had to do without. Most people couldn’t afford new cars very often, so they had to make them last as long as they could.

It’s a good thing that cars are more reliable these days. They just don’t break down as often. And the good news for us Utah penny pinchers is that a modern car can easily go 200,000 miles/320,000 km with proper care. The engineering and the manufacturing quality is tremendous. The missing ingredient is us Provo car owners making sure we follow the manufacturer’s recommended maintenance schedules.

Every time you go a couple thousand extra miles between an oil change, you have created an opportunity for sludge to be formed and clog passages. Then some parts don’t get properly lubricated and they start to wear out faster. Skip a cooling system service, and the corrosion inhibitors become depleted, and the radiator starts being damaged – one step closer to a failure. Same thing is true for transmission service, power brakes, fuel system cleaning – really everything on your schedule.

It is probably even more important for older vehicles. Those engines and other systems have had more time to get dirty, so they are a bit more stressed anyway. But it is never too late to get back on track with your maintenance and to hold off further damage.

And it really does start with the oil change. When you get a full service oil change they top off all your fluids and check for other items that are on your maintenance schedule. It’s like your safety net. Go in for an oil change on time, and let your service advisor help you keep track of the rest.

Some things are going to wear out along the way, things like alternators, water pumps, etc. But fixing those at The Provo Car Doctors is cheaper than a new car payment. And taking care of problems early means they have less time to mess with other things. It is like having high cholesterol – you don’t want to wait for a heart attack before you address it.

You may have an alignment problem if your car drifts or pulls to one side, your steering wheel’s off center, you have uneven tire wear or your car doesn’t feel like it handles right as you drive down our local Provo Utah streets.

When all of a vehicle’s wheels are lined up exactly with each other, your wheels are in alignment. Running into potholes, smacking a curb or other objects around Provo, Utah are great ways to knock your car out of alignment. Then one or more of your wheels starts pulling in a slightly different direction and the problems begin.

Driving for an extended time when your car is out of alignment causes your tires to wear unevenly and excessively. Sometimes the tire can be worn so badly that it will fail.

At the very least, you’ll have to replace your tires sooner. You could end up with premature wear to your suspension system, which can be really expensive. The front wheel alignment is adjustable on all vehicles, and the back wheels are also adjustable on some cars.

Now, let’s talk about some alignment basics. Wheels are adjustable for toe, caster and camber. The ideal alignment for your car was designed by its engineers.

So, what is involved in an alignment check at our Provo Utah auto dealership? First, there’s an inspection of the steering and suspension to see if anything is bent or broken. Tire condition will also be evaluated.

From there, the vehicle is put on an alignment rack and we take an initial alignment reading.

If all four wheels are adjustable, they are lined up perfectly parallel with the vehicle’s centerline. If the back wheels aren’t adjustable, the direction they push is determined and the front wheels are aligned to match.

Like most things, your manufacturer has suggested a mileage interval for having your alignment checked. But if you run into a curb, pothole or something else that’s given you a big jolt, pay attention to whether your vehicle is pulling to one side when you drive around the Orem area. It’s better to have your alignment checked before waiting to see if there is uneven tire tread wear – by then, the damage is done.

Getting your alignment checked when needed is a great way to extend the life of your tires and suspension parts. It also makes sure that your tire meets the road properly for maximum performance and safety.

Come see us at The Provo Car Doctors for more information about your tire alignment. We look forward to seeing you.

People in Provo have been hearing a lot about higher oil change intervals these days. Maybe you’re wondering: What are the key issues?

Some new vehicle manufacturers in Provo are now recommending much higher oil change intervals than they have in the past. As much as 5,000 to 8,000 miles or more. This practice came under scrutiny when four of the largest new car manufacturers announced that owners like those in Provo were experiencing engine damage resulting from these higher oil change intervals.

The manufacturers’ standard oil drain service for particular vehicles was scheduled at around 7,500 miles. People following these recommendations were experiencing engine damage. It turns out that oil sludge was building up. This caused small oil passages to clog and engine parts to fail.

What causes oil sludge? It’s a factor of time and mileage. There are hot spots in every engine that cause oil burn off that leads to sludge. Also, water from normal condensation can build up in the oil. This water also creates sludge. Severe driving conditions lead to more rapid sludge formation.

Visit The Provo Car Doctors in Provo, Utah 84601

Severe driving around Provo includes short trips under four miles or trips under ten miles in freezing conditions. The engine just doesn’t get warm enough for the water in the oil to evaporate.

Severe conditions are at the heart of the problem. Stop-and-go driving, towing, dusty conditions, heavy loads, very hot or very cold temperatures, a car top carrier – these are all conditions that would suggest that the severe service schedule should be considered.

The severe service schedule has much shorter oil change intervals. People in Provo just need to honestly evaluate how they drive to determine if they should change their oil closer to the severe service schedule, or to the standard schedule.

Some types of domestic or foreign vehicle will give oil change reminders. But it’s important to know how that reminder is determined. For some, the reminder simply comes when the standard mileage interval has rolled around. Others use a computer algorithm that takes into consideration the number of cold starts, trip length, engine temperature and so on. It’s programmed to approximate where on the standard/severe service spectrum you fall. Some more expensive vehicles actually have sensors that test the cleanliness and effectiveness of the oil.

For the rest of us, better safe than sorry should be the guiding principle. Talk with your Provo service advisor at The Provo Car Doctors and work it out together. Find out what kind of oil the factory sends out in your vehicle. Sometimes it’s a premium grade that costs more than standard oil – but it may be what’s needed to meet a higher factory recommended interval.

If you’re realistically conservative, standard grades of oil will take care of you year after year. If you want to push the limits, ask for a premium grade oil to give you extra protection.

So, what happened with those manufacturers with the problems from higher oil change intervals? They ended up extending the engine warranty for parts that were affected by oil sludge. But they had a stipulation – they lowered the oil change interval and the vehicle owner had to provide proof of oil changes at the new lower interval to keep the extended warranty.

Let’s talk about alternative fuel vehicles. In their quest to reduce the use of fossil fuels and harmful exhaust emissions to our Provo environment, automakers will have a number of alternatives for us very soon.

For instance, Flex Fuel vehicles are already available in the Orem area. Flex Fuel vehicles can run on gasoline or on E85 fuel. E85 is a mixture of 85 percent ethanol and 15 percent gasoline. The ethanol is made from corn.

The benefits are in using less petroleum and reduced pollution. The drawbacks are that E85 gets lower fuel economy and that when gas prices are low, E85 can be more expensive than straight gasoline.

You should only use E85 if you have a Flex Fuel compatible engine. Flex Fuel vehicles have special seals and gaskets that can stand up to the high alcohol content of E85. Using E85 in a regular engine can lead to gas leaks and fires.

Diesel engines have been around the Orem area for a long, long time. Modern diesels are very refined and fuel efficient. Diesel fuel can be made from renewable sources like vegetable oil, too. Diesel fuel from algae and sunlight is reported to be pretty close to being commercially viable.

There are also a number of natural gas vehicles on our Orem roads. Gasoline engines are adapted to run on compressed natural gas. It’s less expensive than gasoline and burns very cleanly. You can even refill it with a special pump from your gas line at home.

Natural gas engines don’t make as much power and don’t get as good of mileage, but they cost less per mile to run. The big inconvenience is that the tank that holds the compressed natural gas takes up a lot of room; even your whole trunk! And there may not be places to refuel on a road trip from Orem.

Plug-in electric vehicles are now available in our Orem area. Battery technology is the limiting factor right now. Electric cars have a limited range and are really best for use close to home. As battery technology advances, electric cars will perform closer and closer to conventional power plants.

That brings us to hybrids. There are a bunch of hybrids on our Orem roads, with more to come. Hybrid technology combines internal combustion engines with electric motors.

A mild hybrid has a regular gas or diesel engine that’s assisted by the electric motor. The electric motor can propel the vehicle by itself up to a certain speed under gentle acceleration. There are mild hybrids in full-sized pickups and SUVs. They deliver city fuel economy similar to their highway ratings.

A full hybrid will rely primarily on the electric motor for power. It’ll have a small gas or diesel engine that generates electricity for the batteries.

Another breakthrough technology is hydrogen fuel cells. Fuel cell vehicles use hydrogen to generate electricity. Several global car makers have prototypes on the road. The appeal is that the only thing that comes out of the tail pipe is water vapor. It’ll take some time to build a national infrastructure of hydrogen fueling stations before there’s widespread use.

A quick word about safety around hybrid and electric vehicles. Unlike the battery in your current family car, these carry enough voltage to kill you. Never mess around under the hood or with the batteries or electrical wiring. Your Orem service technician at The Provo Car Doctors is trained to safely disable the flow of electricity before performing maintenance or repairs on the vehicle.

Hybrids are really not do-it-yourself vehicles unless you’re specifically trained on hybrid systems.

Bad air quality while you’re driving around Springville is nothing to sneeze at. But seriously, more and more vehicles these days come equipped with a cabin air filter. Since they’re fairly new on the scene, a lot of folks don’t know about them yet.

These filters clean the air in the passenger compartment, or cabin, of your car or truck. They do the same job as the furnace filter you have at home. They can filter out particles as small as thee microns. By contrast, a grain of sand is about 200 microns.

So your cabin air filer can clean out dust, pollution, pollen and spores, to keep the air in your car nice and clean. And just like your furnace filter, they need to be replaced when they get dirty. Check your owner’s manual, but they typically need to be replaced at around twelve to fifteen thousand miles.

The filter is usually either under the hood or under the dashboard. Some are a little tricky to get to, so you’ll want to have your Provo Utah service center, The Provo Car Doctors, take care of replacing them.

As we said, many people don’t realize they have a cabin air filter and go to their shop complaining about a funky smell in the ventilation system. It turned out to be a cabin air filter that was long overdue for replacement – really dirty and starting to smell. A quick replacement and they were on their way and smelling fine.

People who are allergy sensitive can really benefit from a cabin air filter, as it keeps allergens to a minimum. If you’re one of them, you’ll want to stay on top of your filter replacement schedule.

Of course if you do a lot of driving in dusty or polluted conditions, you’ll need to change your cabin air filter more often.

There are some things Orem consumers should know about Provo automotive service and repair. First and foremost, The Provo Car Doctors cares about you and your family’s safety. And we really appreciate your business. The Provo Car Doctors in Provo wants to build a trusting relationship that becomes the foundation for a mutually beneficial experience for years to come.

Building on that foundation, there are some things that would help you understand the auto service and repair business better. First, it can be really hard to fix cars. The days of shade tree mechanics are long gone. The majority of automotive systems are computerized. It takes a lot of training and very expensive equipment to diagnose and repair modern vehicles. The technicians that work for The Provo Car Doctors need extensive computer training – not just how to run the diagnostic systems, but also searching for the right parts, networking with other technicians to help them with a difficult problem and pulling together a job order that makes sure that each step of the process is addressed.

The threshold for getting started as a technician gets higher all the time and there is a huge commitment to on-going training every year. This training takes time and money. It contributes to business overhead. The average Springville or Spanish Fork driver may not realize the business and environmental regulations The Provo Car Doctors must comply with. Of course that costs money too. Like any business, overhead is a big factor.

When you go into a Orem restaurant you don’t value the meal by what the food would cost at the grocery store. The restaurant has rent, wages, insurance, taxes, utilities, professional fees, equipment, supplies – you get the picture. The restaurant has to charge enough to not only pay for the ingredients, but for all these other things as well while making enough profit to remain in business. If you value the meal and are satisfied with your dining experience, you’ll come back and tell your friends.

It’s the same for The Provo Car Doctors. The value of its service is not the cost of the parts they replace, but in your satisfaction with the results. If they deliver a good product at a fair price, Provo customers are happy to see them succeed as a Utah automotive business.

Contact The Provo Car Doctors to learn more about our extensive auto service training.
You can find us at:
151 N. 300 W.
Provo, Utah 84601
Or call us at 801-373-2800

Your Provo service center loves to see its customers whenever they come in, but they would much rather see them three or four times a year for routine maintenance than once a year on a tow truck. They want to work together with you to avoid breakdowns. Tell your Orem area friends and family to go in for their scheduled maintenance too. That lowers the service center’s marketing costs and helps keep its labor rates down. That’s good for everyone.

The Provo Car Doctors appreciates this great review of automotive service from AutoNetTV.

Flats, blow outs, skids and longer stopping distances can all be the result of Orem folks driving around on under-inflated tires. Now, it’s hard to tell when a radial tire is under-inflated. If your manufacturer recommends 35 pounds of pressure, your domestic or foreign vehicle tire’s considered significantly under inflated at 26 pounds. The tire may not look low until it gets below 20 pounds.

New laws required manufacturers to include a Tire Pressure Monitoring System – or TPMS system – in all cars and light trucks by the 2008 model year. The system has a dashboard mounted warning light that goes off if one or more of the tires falls 25% below manufacturer’s pressure recommendations.

This technology has been used by Orem race car drivers for years. They are able to head off problems from under inflation by closely monitoring tire pressure on the track. It’s up to your car’s manufacturer to determine which of many TPMS systems available they’ll use to comply with the law.

Obviously, all of this doesn’t come free for Orem drivers. U.S. government studies have estimated the net costs. Of course, the TPMS system itself will cost something. Maintaining the system will have a cost, replacement of worn or broken parts and tire repair cost increases.

The costs are partially offset by savings in fuel and tire wear. There’s also a saving in property damage and travel delay. The net cost is estimated to be between $27 and $100. The government predicts fewer fatal accidents. They estimate that it will cost between three and nine million dollars for every life saved.

Your safety has always been a concern at The Provo Car Doctors. We want you on the road and accident free. We’ve traditionally provided things like tire rotations, snow tire mounting and flat fixes at a very low cost. We’ve been able to quickly and cheaply provide the service, and pass the low cost on to you as an expression of our good will.

That’s why we’re concerned about how you’ll perceive the changes that this new law will force. Every time a tire is changed: taken off to fix a flat, a new tire installed, a snow tire mounted; the The Provo Car Doctors service technician is now going to have to deal with the TPMS system.

Even a simple tire rotation will require that the monitor be reprogrammed to the new location of each tire. When a car battery is disconnected, the TPMS system will need to be reprogrammed. TPMS sensor batteries will need to be changed and failed parts replaced.

Like all other Orem service centers, here at The Provo Car Doctors we’ve had to purchase new scanning equipment to work with the TPMS sensors and to update expensive tire change equipment to better service wheels equipped with the new monitoring systems. Our The Provo Car Doctors service technicians have been thoroughly trained on many systems and new tire-changing techniques. All of this adds up to significantly increased cost to perform what was once a very inexpensive service for you.

So when you start so see the cost of tire changes, flat repairs and rotations going up at The Provo Car Doctors, please keep in mind that it’s because of government mandated safety equipment. We want to keep you safely on the road – and we’re committed to doing it at a fair price. This new safety equipment will help you avoid the most common types of vehicle failure in Orem, and possibly a catastrophic accident.

No matter how well they’re made, cars in Provo Utah will have design or manufacturing problems.

And when the government thinks a problem is really serious for people in Provo Utah, they require the manufacturer to issue a recall notice and fix the car free of charge. The manufacturer then tries to contact everyone in Provo Utah who owns that type of car to get the recall work done.

These recalls always affect safety, so take them seriously. It’s easy to see if a vehicle’s being recalled.

The government has links on its websites, or just visit AutoNetTV for links.

There are many websites with free recall information and searches. There’s CarFax, AutoByTel and the DMV.

Recalls are serious, but not all that common. But sometimes there are less significant issues, and for these, manufacturers issue a Technical Service Bulletin, or TSB, that tells service centers like The Provo Car Doctors how to repair a frequent or difficult problem.

The pros get updated information through subscription plans, also available in consumer versions for a reasonable cost.

So when vehicle recalls occur, get the work done, and keep you and yours safe.

Screeching tires, crunching metal – it’s an accident! If you’ve ever been in a car accident in Orem, even a minor one, you know how upsetting it can be. It’s hard to think straight and know what to do.

Let’s review what you should do in case of an accident:

When an accident occurs, you should always stop. Leaving the scene of an accident in Provo is considered a crime – even if it’s not your fault. And hit and run penalties are fairly severe, possibly resulting in steep fines, loss of your Utah driver’s license or even jail time.

Your jurisdiction may require that you try to help someone who is injured by calling for help or performing first aid if you are able. Warn other Spanish Fork and Lindon motorists by putting out flares, using your flashers or lifting your hood. Call Orem emergency services as soon as possible. Tell the operator if medical or fire help is needed.

Always file a Provo police report. It’s tempting to skip this if everything seems to be ok. But without a police report, the other guy can say whatever he wants about the accident later, and you’ll not have an objective report to help defend yourself. Discuss the accident only with the police. Emotions are strong after an accident and we naturally want to talk about it – don’t. Never admit fault or guilt to anyone including the police officer. Sometimes we may feel at fault, but in the eyes of the law, the other guy is responsible.

Truthfully give the officer the facts: such as “I was going thirty miles an hour” not “I wasn’t speeding”. Remember, anything you say to the officer or anyone else can be used against you.

Also get the officer’s name and ID number and ask where you can get a copy of the accident report.

Get the facts on the driver and owner of the other vehicle:

• Name
• Address
• Phone number
• Date of birth
• Driver’s license number and expiration
• Insurance information

Also take down a description of the other Provo vehicle, license plate and vehicle identification number. Most Utah auto insurance companies don’t record license plate numbers, so the VIN number is the best way to track the vehicle.

Ask witnesses, including passengers, to wait for the police. If they can’t wait, ask for contact information and request that they write a brief description of what they saw. If someone refuses to leave their name, write down their license plate number so the police can track them down later if necessary. Always call your insurance agent or your insurance company. Call or see a physician if you think you may have been injured. For vehicle repairs, call The Provo Car Doctors at 801-373-2800

Contact The Provo Car Doctors to learn more about what do do in case of an auto accident.
You can find us at:
151 N. 300 W.
Provo, Utah 84601
Or call us at 801-373-2800

The Provo Car Doctors and AutoNetTV hope that you never have to use this information and wish you happy Provo travels.